the telecommunications industry is broader

It includes companies selling components or intellectual property predominately of a communication flavor, including integrated circuit chip sets for cell phones and cable and digital subscriber line (DSL) modems.

No longer a vertically integrated business, the telecommunications industry is enabled by a complex value chain that includes vendors, service providers, and users. The telecommunications value chain begins with building blocks such as semiconductor chips and software. These components are, in turn, incorporated into equipment and facilities that are purchased by service providers and users. The service providers then, in turn, build networks in order to sell telecommunications services to end users. The end users include individuals subscribing to services like telephony (landline and cellular) and broadband Internet access, companies and organizations that contract for internal communications networks, and companies and organizations that operate their own networks. Some major end-user organizations also bypass service providers and buy, provision, and operate their own equipment and software, like a corporate local area network (LAN) or a U.S. military battlefield information system. Software suppliers participate at multiple points in the value chain, selling directly not only to equipment vendors but also to service providers (e.g., operational support systems) and to end users (e.g., various PC-based applications for communications using the Internet).
The societal importance of telecommunications is well accepted and broadly understood, reflected in its near-ubiquitous penetration and use. Noted below are some of the key areas of impact:
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Telecommunications provides a technological foundation for societal communications. Communication plays a central role in the fundamental operations of a society—from business to government to families. In fact, communication among people is the essence of what distinguishes an organization, community, or society from a collection of individuals. Communication—from Web browsing to cell phone calling to instant messaging—has become increasingly integrated into how we work, play, and live.

Telecommunications enables participation and development. Telecommunications plays an increasingly vital role in enabling the participation and development of people in communities and nations disadvantaged by geography, whether in rural areas in the United States or in developing nations in the global society and economy.

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