Monthly Archives: July 2021

Sify ensures a Cloud-ready Network

Being a trusted ICT company, Sify ensures a Cloud-ready Network, comprising of Data Center Interconnects, Hyperscale Cloud Connects, and Internet Exchanges for carrier neutrality. Our Cloud-ready Network provides you with deterministic and secure connectivity to move applications, middleware, and database workloads between private infrastructure and Cloud for improved application performance. Hybrid WAN and Application performance-focused [...]

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dealings with the telecom industry

with a pandemic raging across much of the world unchecked, waiting for the cable guy isn’t even an option. If a router goes down or the Wifi gets glitchy, consumers can’t even sit and wait around for a technician. In fact, a January 2021 survey by TechSee, a technology provider to some of the world’s [...]

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Optimize the cost to serve customers

When ‘objective’ past customers give reviews and recommendations, their opinions are heavily weighted and can drive new customer acquisition and retention. Gartner estimates that by 2022, 90% of customers will seek issue resolution from individuals outside of the company, mainly using generic how-to user guides created by freelance customer service experts. Optimize the cost to [...]

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Digitizing most of the new processes

The training and expertise provided to existing employees will not provide any real value to your business once you revamp your processes. Even with years of experience, most employees find it hard to navigate through new software. This is why providing continuous training is crucial. Business leaders need to understand that there are two types [...]

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MSSP Can Set for Firewall Management

Firewall Configuration Services. Will the MSSP help your organization choose, install, and configure the firewalls it needs to block malicious traffic? Firewall Monitoring and Alerts. Does the MSSP have firewall monitoring tools to help keep track of current rule configurations and event logs? Does the MSSP have a procedure for alerting you to major security [...]

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Artificial Intelligence applications in the telecommunications

Artificial Intelligence applications in the telecommunications industry are increasingly helping CSPs manage, optimize and maintain not only infrastructure, but also customer support operations. Network optimization, predictive maintenance, virtual assistants and RPA are all examples of use cases where AI has impacted the telecom industry, delivering enhanced CX and added value for enterprises. As Big Data [...]

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AI also detects problems in the network

The Internet of Things has transformed the roles of telecom service providers to enable better communication between people and devices. The adoption of IoT helps the telecom industry monitor base stations and data centers remotely. This ensures minimal downtime for the network, enhances business procedures, and generates more revenue. Telecom industries are developing innovative methods [...]

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deal origination entails managing relationships

Industry reports show that private equity (PE) investment firms with large, proactive, outbound origination teams being the best performers. HOF capital, a venture capital firm undertook research on PE firms Battery Ventures, Great Hill Partners, Insight Venture Partners, Platinum Equity, Summit Partners, TA Associates, and TCV which have the largest origination functions. The results showed [...]

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cloud-based and works on a plug-and-play format

One primary reason behind enterprises investing in CPaaS is the financial benefits it offers. Firstly, CPaaS does not require any special hardware setup such as physical lines or servers. It is cloud-based and works on a plug-and-play format that can be customized as per business needs. Everything is managed at the software level through APIs [...]

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fastest growing threats in public perception

Instances of supply chain threats are common including tampering with chipsets, vendors releasing devices in an insecure state, and government decisions impacting supply chain resilience. This highlights the significance of understanding how products are developed and introduced into the ecosystem and managed throughout their lifecycle. The software supply chain is arguably more complicated. According to [...]

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